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The New Normal of Selling: Part 3

Chally

Hiring in the New Normal – Onboarding, coaching, and developing sales professionals in the new normal. The pivot to a virtual work environment means that sales leaders must adapt how they onboard and coach salespeople. For example, is the high-performing salesperson well-suited for a sales leadership role?

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Is This the Year CROs Solve the Talent Crisis?

Miller Heiman Group

Talent gaps like these threaten to derail sales organizations. What we recommend instead is focusing on the potential to rethink hiring to build a deep bench of talent, create onboarding programs that result in better performance and lower attrition and focus on a strategy that improves sales effectiveness.

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The Sliding Scale of Sales Transformation

Mike Kunkle

Develop sales support, job aids, checklists, playbooks, training reminders, calculators, and other tools, to support process/methodology. Sales Hiring. Sales Training. Build sales onboarding/ongoing training that supports business objectives. Teach sales process and sales methodology.

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Jan 20 – Customer Success Jobs

SmartKarrot

Establish a process of knowledge acquisition between the customer experience team and payroll specialist. Responsible and accountable for overall customer satisfaction and retention overseeing customer onboarding, account management, and expansion. Collaborate with Sales leadership to drive high retention rates and growth.

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11 Simple Questions to Assess the Maturity of Your Sales Team

Openview

Either their sales organization is firing on all cylinders or falling apart at the seams. You can guess what happens to the companies who have sales teams that are knocking it out of the park. Customer acquisition increases as they continue to execute strategies and tactics that they know work well and shed the ones that don’t.

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How to Become a Sales Ops Leader To Watch

SBI Growth

Data driven decision making is becoming standard across the sales organization. The value that Sales Ops adds is using the data to influence strategic direction. Will lower Customer Acquisition costs necessitate a new buyer profile? Leadership & Development. That means understanding each function. Systems Management.

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Improve Sales Pipeline Management with your CRM

Insightly

It’s important to note that the generic term ‘pipeline management’ is most commonly associated with sales, but can be applicable in various other ways like project management, candidate recruitment, hiring and onboarding. So many of the skills you learn in sales pipeline management can translate to other industries or roles.

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