Strategic Account Management Association

OCTOBER 26, 2021

It is about having the ability to see a future that others do not see; creating and communicating a clear vision, mission and, most importantly, purpose; and having an optimistic, yet pragmatic, outlook that is solution oriented. Empathy can be used to listen as well as communicate. Agile leadership. Caring must be embedded in both.

Account Management 520

Account Management Co-Creation Leadership Procurement 520

Strategic Communications

NOVEMBER 11, 2021

In a 2013 Harvard Business Review article , “Why Sales and Marketing Don’t Get Along,” authors Andris A. Today there’s no reason for prospects to speak with sales teams early when all the information they want, need, and crave is just one search away,” says Joshua Feinberg, CEO and co-founder of SP Home Run. Zoltners, P.K.

Marketing 52

Marketing Co-Creation e-Learning Sales 52

Cosawi

DECEMBER 28, 2021

In the first article of this series on critical success factors for accelerating the SAM journey, we discussed the importance of establishing a SAM Center of Excellence (COE) to enable the SAM journey evolution, sustainability and agility. Empathy can be used to listen as well as communicate. Caring must be embedded in both.

Leadership 52

Leadership Co-Creation Account Management Decision-making 52

SmartKarrot

JUNE 16, 2023

This article will provide you with the truths about remote work by debunking the 6 common myths concerning this working arrangement. Another crucial thing is to implement proper communication channels to help create strong bonds among the employees. The other reason is because of the myths peddled around in regard to working from home.

Remote Working 10

Remote Working Co-Creation Innovation Customer Success 10

Account Management Skills

AUGUST 24, 2021

Are we communicating value back to the customer, all the stuff that’s really in the day to day of someone who’s in a role like account manager, customer engagement, client services, customer success is called lots of things but the the job is fairly similar. I didn’t really communicate it to anybody.

Account Management 98

Account Management Management Account Planning Co-Creation 98