Red Star Kim

FEBRUARY 9, 2023

Overcoming silos and internal communication for cross-selling A key barrier to cross-selling and internal referrals was that firms were structured into silos. We created an example campaign increasing staff’s personal cybersecurity knowledge which also raised awareness of services for clients.

Management 130

Management Emotional Intelligence Cybersecurity CRM 130

Red Star Kim

APRIL 24, 2023

Telephone Confidentiality Some forms of communication are known to be confidential – for example: email (assuming good cybersecurity) and WhatsApp (encryption). This post picks up on the key themes arising and the delegate polls, questions and takeaways are shown below as a further learning resource.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Digitalization 26

MDI Training

SEPTEMBER 29, 2023

In order to successfully deploy artificial intelligence (AI) in their area of responsibility, a leader should have several skills and attributes : Strategic vision : the ability to develop and communicate a clear vision and strategy for the use of AI in the organization. Consider fears and concerns.

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52