Red Star Kim

OCTOBER 1, 2023

I first mentioned SCARF in an article about neuroscience and leadership Leadership: Lessons from Star Trek and Neuroscience – Kim Tasso back in 2012. There David Rock talked about the neuroscience of leadership – the need to still your mind, improve emotional regulation, watch non-verbal signals and take care with feedback.

Leadership 147

Leadership Emotional Intelligence Performance Review Communication 147

Red Star Kim

JULY 7, 2023

Sometimes a simple shift in how we think (as we do when we reframe Two big guns of communication – face time and reframing (kimtasso.com) ) leads to changes in our behaviour, which in turn elicits different emotions, reactions and behaviours in others. And what you need to change before urging others to change.

Management 130

Management Emotional Intelligence e-Learning Leadership 130

Red Star Kim

OCTOBER 19, 2023

This article supplements the learning resources from the session. Telephone call challenges: Emotions, data, selling and follow up. We explored the fundamentals of relationships, managing inbound calls and planning outbound calls.

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Emotional Intelligence Value Proposition Decision-making Digitalization 130

Red Star Kim

SEPTEMBER 22, 2022

All communications were disrupted during lockdown – the telephone once again became a valuable means of communications in the absence of face-to-face meetings. For less experienced people, the telephone is a medium where – as it is a truly interactive mode of communication – there was little control and more uncertainty.

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Red Star Kim

OCTOBER 10, 2023

Other advice in the article includes offering micro courses. When your employees want to learn a new skill, they typically don’t Google it or refer to your learning management system (LMS) first; 55% of them ask a colleague.

Artificial Intelligence 130

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Red Star Kim

FEBRUARY 9, 2023

Overcoming silos and internal communication for cross-selling A key barrier to cross-selling and internal referrals was that firms were structured into silos. Interestingly on the day of the workshop, there was an article Brag like an American to get ahead at work, British told | News | The Times.

Management 130

Management Emotional Intelligence Cybersecurity CRM 130

Red Star Kim

FEBRUARY 28, 2023

Kim Tasso article PM Magazine marketing professional services to high net worth clients (kimtasso.com) We also challenged the view that the older generation was less IT savvy adept and less engaged in the use of technology by looking at the evidence.

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Emotional Intelligence Management Business Planning Value Proposition 130

Red Star Kim

DECEMBER 19, 2023

A press campaign coincided with a Vario networking and training event – including emotional intelligence coaching for dealing with clients – supporting the idea that the work was not easy to replicate with AI solutions. The campaign was part of an exciting project 7BR announced in 2022.

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Media Insurance Marketing Emotional Intelligence 130

SmartKarrot

APRIL 25, 2022

Emotional Intelligence is the ability to recognize, understand and handle emotions. People equipped with the power of emotional intelligence can handle their emotions as well as others. Thus, we consider emotional intelligence (EQ) one of the most desirable traits for a leader. Compassion.

Emotional Intelligence 10

Emotional Intelligence Decision-making Leadership Customer Success 10

Red Star Kim

JANUARY 22, 2024

They are organised into sections: The seller mind shift To see To think: Synthesising your sell To think: Communicating your sell To improve Closing the sale Selling skills The author considers the difference between using our innate natural selling skills compared to learned techniques. How it is better than competitors?

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Red Star Kim

DECEMBER 15, 2023

We require communication to survive”. This sense of safety is passed onto others in a process called co-regulation (see Emotional contagion, delegation, coaching and team meetings (kimtasso.com) ). There’s guidance for parents on how to help children recognise and name emotions and to model stress tolerance.

Emotional Intelligence 130

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Red Star Kim

OCTOBER 13, 2023

But there are different proficiency levels The McKinsey Modern Marketing model (2020) which splits capabilities from enablers I like the inclusion of neuroscience, predictive, innovation and adaptability skills in the 2018 advanced marketing management model of Dimitriadis, Dimitriadis and Ney Ever changing digital marketing skills frameworks – see, (..)

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Red Star Kim

MARCH 7, 2023

Creativity and good and bad stress – Kim Tasso There’s a great article from Harvard Business Review “Five things to do when you feel overwhelmed by your workload ” (August 2018). And stress damages both mental and physical health. So we need to prevent ourselves and our team members from feeling stressed.

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Peter Simoons

APRIL 23, 2023

In light of this article, I also asked ChatGPT for its opinion and it seems to agree with me: “Alliance Management involves complex relationship-building and negotiation skills that require human empathy, creativity, and strategic thinking. Could it help with finding the right partner, or what can it do for communication?

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Artificial Intelligence Management Emotional Intelligence Strategic Thinking 98

Red Star Kim

MARCH 1, 2024

This is challenging as everyone is time poor and most communications are digital. And we know that face-to-face communication is most effective in building relationships. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). This way we build mutual understanding and empathy.

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Red Star Kim

FEBRUARY 21, 2024

When we meet someone, we show interest in them and learn about them (to build empathy and see the world through their eyes An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) ) by asking questions. Questions are important when we meet someone new. For example, when we first meet at a networking event.

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MDI Training

JANUARY 29, 2024

8 Eternally Human Leadership Competencies Do you prefer to listen to this article? Click below to access our AI-generated version of this blog article! While artificial intelligence (AI) is advancing rapidly and can perform many tasks, certain leadership competencies are likely to remain essential. Eternally human.

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Leadership Artificial Intelligence Digital Transformation Interpersonal Skills 52

Red Star Kim

AUGUST 14, 2023

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). How can I improve my cross cultural communication (kimtasso.com) Curiosity Humans are curious. If an article piques curiosity, people are to read and engage. Research shows that even B2B buyers are influenced by emotional connection.

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Artificial Intelligence Value Proposition Media Emotional Intelligence 130

Red Star Kim

OCTOBER 16, 2023

This article is a summary of the conversation and key takeaways from a workshop in London for MBL. Book review: The Management Shift by Vlatka Hlupic (kimtasso.com) Change management book – Switch (Chip & Dan Heath) (kimtasso.com) Education and internal communications People experience anxiety and fear when they are uncertain.

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Management Emotional Intelligence Onboarding Communication 130

CMOE

FEBRUARY 11, 2022

The skills you need will depend on your role and industry, but for this article, CMOE is taking a holistic approach and highlighting the top seven qualities of a good team leader. Intuitive listening is the foundation of strong communication and trustworthy relationships. Respect two-way communication. Emotional Intelligence.

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Emotional Intelligence Leadership Decision-making Construction 94

Red Star Kim

FEBRUARY 9, 2023

There is evidence that sex discrimination takes places and is harmful to people’s confidence (see, for example, this American article from March 2022 Workplace Discrimination Erodes Confidence in Women’s Abilities (shrm.org). Thanks to the HR professional who kindly reviewed this article for me).

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Emotional Intelligence Negotiation Publishing Management 130

MDI Training

JANUARY 24, 2024

AI Co-Trainer in MDI Management Development Do you prefer to listen to this article? Click below to access our AI-generated version of this blog article! My job is to understand the nuances of human communication and psychology and incorporate these insights into the training. Do you prefer to listen to this article?

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Management Leadership 52

Jermaine Edwards

DECEMBER 6, 2023

How does trust show up in our everyday communication and engagement? It happens when who you are to your customer (your character, honesty, challenge, consistency, values and more) becomes something that impacts the way they integrate, communicate, share and create opportunity with you. We’re human and we’re going to mess things up.

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

Red Star Kim

OCTOBER 24, 2022

This article is a reminder of the key points valued by the delegates: Nine insights: Sales processes and selling skills for targeting and meetings. Some of the delegates were focused on selling to existing clients so these cross-selling articles may prove useful. Referrals – The role of internal communications (kimtasso.com).

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Meetings Value Proposition Key Account Management Account Management 100

Hubspot Sales

AUGUST 24, 2023

In this article, we will explore the widespread adoption of AI sales reps, highlighting their diverse applications and significant impact on the sales industry. It can gather intelligence, saving time and personalizing prospect communications. The application of generative AI in sales is diverse.

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Artificial Intelligence Emotional Intelligence Negotiation Sales 83

MDI Training

NOVEMBER 14, 2023

While AI can assist to some extent in identifying individual strengths and weaknesses , the interpersonal and emotional intelligence required for effective coaching is a capability that AI has not yet fully achieved. Coaching potential This is one of the biggest challenges for AI. Who do we delegate to?

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Red Star Kim

OCTOBER 18, 2022

She has published more than 160 academic articles, including the award-winning Harvard Business Review article “To be a better leader, give up authority” and had numerous appearances in the business media. She is considered one of the most influential HR speakers. Key characteristics of levels in the Emergent Leadership Model.

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CMOE

JUNE 21, 2021

Supervising can be extremely rewarding but also challenging—there are varying personalities, communication styles, skill sets, and roadblocks to manage, all while trying to maintain high-quality output. Key soft skills include: Communication : About 86 percent of employees and executives attribute workplace failure to a lack of communication.

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Onboarding Leadership Emotional Intelligence Communication 98

MDI Training

SEPTEMBER 29, 2023

But to successfully use AI, leaders need skills such as data literacy to understand AI-generated insights, critical thinking to interpret AI recommendations, and emotional intelligence to manage teams effectively. Read More 10 tips for effective communication with dominant partners by Aline | 20.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Emotional Intelligence 52

MDI Training

MAY 30, 2023

IDGs aim to help you as a leader develop your emotional intelligence, self-reflection, values, and leadership philosophy. For example, programs can be implemented to promote self-reflection, strengthen emotional intelligence or develop a sustainability-oriented leadership personality. The origin of the approach In.

Leadership 52

Leadership Digital Transformation Emotional Intelligence Co-Creation 52

Hubspot Sales

NOVEMBER 8, 2023

In the hybrid work environment, you might be one of the few internal colleagues with whom a sales representative regularly communicates. Utilize emotional intelligence. Editor's note: This article was originally published February 2014 and has since been updated for comprehensiveness. Embrace data-driven approaches. “In

Sales Management 101

Sales Management Management Energy and Utilities Emotional Intelligence 101

Chally

JANUARY 27, 2022

Soft skills, also known as interpersonal skills, equate to having a higher emotional intelligence. Using communication, storytelling, and negotiation tactics, a salesperson demonstrates the ability to understand and connect with buyers. Communication Storytelling Negotiation Presentation. Communication.

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Interpersonal Skills Emotional Intelligence Negotiation Sales 52

Hubspot Sales

DECEMBER 8, 2017

Don’t roll your eyes; this isn’t going to be a Pollyanna article. Emotions are contagious. This condition is called “emotional contagion” or “the transmission of moods.” Moods are typically communicated and transferred to others, whether those emotions are positive or negative. 1) Embrace adversity.

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Insurance Emotional Intelligence Brainstorming Sales 109

Cosawi

FEBRUARY 22, 2023

KAM Leader Series: Shaping Innovative Solutions By Dominique Côté Co-authored by Tania Lennon, Global Space Lead, Talent Assessment and Leadership at ZS and Dominique Côté, CEO and Founder, Cosawi and Principal, The Summit Group SAMA is proud to offer this 3rd article in the 4-part series on the importance of SAM / KAM leadership.

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Innovation Leadership Emotional Intelligence Stakeholders 52

Red Star Kim

APRIL 24, 2023

Telephone Confidentiality Some forms of communication are known to be confidential – for example: email (assuming good cybersecurity) and WhatsApp (encryption). This post picks up on the key themes arising and the delegate polls, questions and takeaways are shown below as a further learning resource.

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Emotional Intelligence Financial Services Decision-making Cybersecurity 26

MDI Training

SEPTEMBER 29, 2023

In order to successfully deploy artificial intelligence (AI) in their area of responsibility, a leader should have several skills and attributes : Strategic vision : the ability to develop and communicate a clear vision and strategy for the use of AI in the organization. Consider fears and concerns.

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

Red Star Kim

FEBRUARY 22, 2024

This article on Socratic questioning follows an earlier and longer post on questioning skills Why are questions so important? Socratic questioning is a way to drive logical argument. It’s helpful in conversations, critical thinking and negotiation. So what is Socratic questioning? Questioning skills).

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