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Top 10 Customer Relationship Management (CRM) Trends for 2021

SmartKarrot

Here are enlisted top 10 customer relationship management trends to watch out for 2021. Say Hello to Artificial Intelligence . Chatbots automated by AI can ascertain and forecast what additional details a customer might need. The Internet of Things takes no backseat . Customer Journey via Immersive technologies .

CRM 10
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10 Examples of Human-Centered AI

SmartKarrot

Automotive artificial intelligence is fast getting rid of the need for human drivers by enabling self-driving cars that utilize sensors to acquire data about their environment. Artificial intelligence advancements have enabled the creation of smart devices to assist people in overcoming both physical as well as cognitive disabilities.

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Is It Time to Reskill the C-Suite: A Peek into the Future?

SmartKarrot

The C-suite also needs to face customers, business partners, millennial employees, critics, and the media. A C-suite leader needs to know about modern technologies like blockchain, augmented intelligence , artificial intelligence , governance, social and political affairs, and more.

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Top 10 Trends for Enterprise SaaS in 2022

SmartKarrot

SaaS (Software as a Service) is an on-demand product distribution strategy that allows software developers to distribute software through the internet and enables users to utilize powerful software without having to deal with hardware management or complex installation processes. Customization Using Artificial Intelligence (AI).

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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

If there's one thing that's affecting all industries, it's artificial intelligence (AI). From smart home devices to wearable health monitors and cybersecurity scanners, there are expected to be more than 64 billion IoT devices worldwide by 2025, says TechJury. CRM Trends for 2022. AI is becoming a key part of CRM systems.

CRM 115