10 ways to boost retail customer engagement in 2023
Zendesk
APRIL 3, 2023
This includes in-store, ecommerce websites, social media, advertising, the metaverse, email, live chat, phone support, and more. times as fast as their peers, and they deliver two to five times the shareholder return over 10 years. Yet many retailers are willing to risk customer experience when under pressure to deliver profits.
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