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Shaping the future of service operations with Zendesk’s Workforce engagement management solutions

Zendesk

With the latest advancements in artificial intelligence, these organizations have the opportunity to make their service processes more efficient, which allows service agents to deliver both speedy and quality service interactions with their customers.

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What Leaders Need to Consider When Implementing AI

MDI Training

What Leaders Need to Consider When Implementing AI A New Step into the World of Technologies – Artificial Intelligence for Leaders Alexa, Chat-GPT, and Co – Artificial Intelligence (AI) is gaining more and more significance. What is Artificial Intelligence?

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AI as a Co-Trainer in Leadership Development

MDI Training

Artificial Intelligence as a Co-Trainer in Leadership Development In a world that is constantly evolving, we at MDI always strive to be at the forefront of finding innovative ways to promote and sustainably improve leadership development. With AICo, we can also make good use of some of the advantages of AI in face-to-face meetings.

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What Leaders Should Consider When Implementing AI

MDI Training

What Leaders Should Consider When Implementing AI A New Step into the World of Technologies – Artificial Intelligence for Leaders Alexa, Chat-GPT, and Co – Artificial Intelligence (AI) is gaining more and more significance. What is Artificial Intelligence?

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The 5 most important soft skills for leaders in the age of AI

MDI Training

The 5 most important soft skills for leaders in the age of AI In times where artificial intelligence knows no boundaries and numerous programs can seemingly replace any work, leaders are placing more and more value on so-called soft management skills. Thus, it is more about empathy, cohesion, transparent communication, etc.,

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In Dialogue with Michael Kolleger: Leadership 4.0 – AI in Transition

MDI Training

As part of this interview series, we want to get a clearer picture of artificial intelligence and talk about leadership over the next few years. I analyze their requirements and present customized solutions to meet their business needs. But what exactly is artificial intelligence? That sounds really exciting!

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Exploring the Influence of AI on Leadership Roles – an experiment by a CEO

MDI Training

Exploring the Influence of AI on Leadership Roles: Learn more about the ongoing ChatGPT experiment by MDI CEO Gunther Fürstberger In a ChatGPT experiment, our CEO Gunther Fürstberger tried to test the boundaries between artificial intelligence and humans. I show the answer in the meeting and we discuss it.