SmartKarrot

JANUARY 5, 2022

He’s also the Co-Founder of Gain Grow Retain —the community for CS leaders—and CCO of Higher Logic. Kristi is a pioneer in scaling and transforming customer success organizations at hyper-growth B2B SaaS companies. Jeanne’s also the Co-Founder of the Customer Experience Professionals Association. Kristi Faltorusso.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

SmartKarrot

FEBRUARY 16, 2022

The world of SaaS has simplified software creation and distribution making access easier than before. Aaron Levie is the Chief Executive Officer, co-founder, and Chairman at Box. He is well-known in the B2B SaaS space for his product. Brad Feld is an active investor in the leading technology and software space.

Co-Creation 10

Co-Creation Investors Computers and Electronics Finance 10

SmartKarrot

MARCH 8, 2022

Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. She is the co-founder of ePesos, which required her to build the Customer Success team from scratch.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

SEPTEMBER 1, 2022

In this write-up, I will first explain what makes enterprise clients different and then take you through the all-important enterprise sales terminology that every B2B SaaS company should know. Important enterprise sales terminology that every B2B SaaS company should be aware of. What makes enterprise clients different? .

Suppliers 10

Suppliers Insurance Energy and Utilities B2B 10