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Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

Leadership and the In-Group/Out-Group Phenomenon (blanchard.com) Create a sense of unity by reminding people we are on the same team and all striving for the same results (happy clients and increased profits). A similar approach would be to unite people behind the need to focus on client interests and overcoming competitor activity.

CRM 130
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WHY IS RELATIONSHIP MANAGEMENT IMPORTANT AND KEY TO BUSINESS SUCCESS?

Apptivo

Relationship management is maintained either between B2B (Business to business model) or B2C (Business to customer model). You will get a clear understanding on which customers will be more profitable for the business and concentrating on those customers will yield results. What are relationship manager skills?