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SaaS customer support: An introductory guide for 2024

Zendesk

NOVEMBER 28, 2023

There are numerous benefits of SaaS customer support, including: Customer satisfaction: According to the Zendesk Customer Experience Trends Report 2023 , over 70 percent of consumers will switch to a competitor after multiple bad experiences. Doing so results in streamlined support interactions and more effective service desks.

e-Learning 52
e-Learning Software Software Brainstorming 52
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Stop Doing Stupid Sh*t: 18 Outdated Sales Tactics to Abandon in 2018

Hubspot Sales

JANUARY 31, 2018

You need product knowledge, sales knowledge, and customer knowledge to get the right results. The old idea of going to trade shows, setting up booths, brainstorming creative ways to attract people to that booth, and scanning badges by the hundreds? Thinking you're too good to learn new things. Trade shows.

Sales 145
Sales Media Meetings Brainstorming 145
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