Red Star Kim

MAY 16, 2023

A key theme from the workshop was Assertive communication: The importance of voice. Keys to Assertive Communication Assertiveness is the ability to stand up for what you believe while staying calm and positive and respecting others’ views. What Are The Six C’s Of Compelling Communication? And Why Should You Care?

Communication 130

Communication Brainstorming Decision-making Marketing 130

Red Star Kim

DECEMBER 5, 2023

Some firms were fortunate to have integrated CRM systems (such as InterAction and Salesforce) that incorporated opportunity and sales tracking information so this was not a problem. Sometimes it is because we need to find better ways to communicate. Sometimes marketing and sales system are not integrated.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

FEBRUARY 15, 2024

Coaching qualifications are explored here: Coaching and consulting skills for M&BD workshop (November 2021) (kimtasso.com). Mentoring Mentoring is often informal and less structured and usually involves the mentor sharing their experience, imparting their wisdom and giving advice. Coaches and consultants use facilitation skills.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Miller Heiman Group

MARCH 10, 2020

When employees use scripted or canned responses, transfer calls multiple times or put customers on hold, or when consumers are forced to communicate with an automated service rather than a person, they think less of an organization. What causes poor customer experiences? A lack of personal attention. Build a cross-functional team.

Interpersonal Skills 64

Interpersonal Skills Customer Experience Brainstorming B2B 64

Showpad

JUNE 15, 2020

Rather than talking at your sellers for hours on end, encourage participation by opening up the discussion and allowing them to share knowledge with one another and brainstorm solutions together. The purpose of sales training is first and foremost to build sales reps’ — both new and experienced — sales skills. Interactive sessions .

Sales Training 83

Sales Training Interpersonal Skills Sales Brainstorming 83

SmartKarrot

MAY 12, 2023

To develop strategic thinking skills, Key Account Managers should regularly analyze industry trends, customer insights , and competitive landscapes. By staying informed about market developments and maintaining a holistic view of the business environment, they can proactively identify opportunities for collaboration and growth.

Key Account Management 10

Key Account Management Account Management Management Interpersonal Skills 10