Remove Brainstorming Remove Event Remove Leadership Remove Remote Working
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How Do You Bring Back the “Magic” of Selling With Your Team?

Revenue Storm

Remote work has erased the benefit of tenure and outside experience to a degree, making interactions stale, boring, and ineffective in many instances. The change happens when you stop thinking of the presentation or the discussion as a task/ milestone – and start thinking of the interaction as an event.

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What is Customer Service Week? +8 virtual ways to celebrate it

Zendesk

Customer engagement has reached record highs all while service representatives have been adjusting to longer hours, new technologies, and remote work. Do your support teams have open channels of communication with leadership to share feedback? Does your business support flexible and remote work?

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What is Customer Service Week? +8 virtual ways to celebrate it

Zendesk

Customer engagement has reached record highs all while service representatives have been adjusting to longer hours, new technologies, and remote work. Do your support teams have open channels of communication with leadership to share feedback? Does your business support flexible and remote work?

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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. But coaches resist the temptation to tell.

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5 Challenges of Virtual Facilitation & How You Can Solve Them

CMOE

Investing in your human capital is more crucial than ever as organizations continue to transition or adopt hybrid or remote work environments. Solution: Focus on the Facilitator Mindset Leadership consultant Dr. Flo Falayi encourages leaders to lean on what they call “The Facilitator Mindset.”

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How to use the power of ‘surgical empathy’ with your clients, with Dr Mark Goulston

Account Management Skills

If you would like to receive a weekly newsletter with tips for account managers and sound bites from podcasts, and news and events then please subscribe via the Home page. So let’s brainstorm what that might be. Obviously, we’re in a remote working situation currently, but still on video and on telephone.