Remove Business Growth Remove Business Planning Remove Customer Success Remove Organization
article thumbnail

How to Scale Account Management for Business Growth with Calin Muresan

Account Manager Tips

15:33 Why embracing failure has been the secret to success. 18:35 Why account planning is important. 19:04 Adapting roles and responsibilities with growth. 23:12 The challenges of implementing account planning. 30:14 Don’t over-complicate account planning. You call it customer success. Time Stamps.

article thumbnail

Mar 10 – Customer Success Jobs

SmartKarrot

Role: Vice President of Customer Experience Location: Remote, United States Organization: Sales Boomerang As a Vice President of Customer Experience, you will develop a vision and strategy for the customer experience organization. Drive customer experience outcomes. Manage customer success activities.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Dec 16 – Customer Success Jobs

SmartKarrot

Role: Vice President of Global Customer Success Location: Remote, United States Organization: Fourth As a Vice President of Customer Success, you will design, implement, and manage customer insight and sentiment programs, delivering churn and net retention planning, and driving bookings growth.

article thumbnail

Jan 11 – Customer Success Jobs

SmartKarrot

Role: Customer Success Specialist (Work From Anywhere) Location: Melbourne, Victoria, Australia Organization: Snapforms As a Customer Success Specialist, you will build a strong rapport with customers and manage their relationships with Snapforms through the entire client journey, from a trial, sign up, and through to contract renewal.

article thumbnail

TAM SAM SOM: The Art of Calculating Market Size for Your Business

SmartKarrot

They furnish the necessary details associated with the businesses’ market size and accessibility. This is also a key reason why these metrics serve as the key components of both – a business plan and an investor’s pitch. To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo.

article thumbnail

Jul 15 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager, Collaboration Location: Offsite, Michigan, US Organization: Cisco As a Customer Success Manager for Webex, you will be responsible for creating and fostering cross-functional relationships with internal and external stakeholders to help customers achieve their business outcomes.

article thumbnail

5 Customer Journey Map Examples You Can Learn From

SmartKarrot

This helps businesses make many fundamental improvements and avoid any slippage of customers through cracks in plans. Are you planning to implement a customer journey map in your organization? You do not need to add complexity to your customer journey map. How to Create Your Own Customer Journey Map?