ACT

AUGUST 7, 2023

Collaborating and building strategic partnerships Active networking leads to partnership and small business growth opportunities. Highlight the value you can add to their products or services and how it improves their customers’ experience. Here are a few tips to improve your chances.

Profitability 52

Profitability Investors Small Business Media 52

Insightly

JANUARY 10, 2024

Small businesses rely heavily on their marketing technology (martech) to enable efficiencies of smaller teams as well as improve overall marketing performance. But what kind of impact can martech have on mid-size businesses? 2024 change #2: Are businesses done ‘shedding’ SaaS? You’ll still need humans for that, she says.

Finance 52

Finance CRM Acquisition Decision-making 52

Insightly

JANUARY 2, 2024

When you choose a flexible, customizable CRM , you can set up workflow automation at a level that makes sense for your team and business – regardless of if you have a small business , mid-sized operation or an enterprise. Wouldn’t that freelancer deliver more value if reassigned to higher impact activities?

CRM 52

CRM Co-Creation Onboarding Decision-making 52

PandaDoc

APRIL 12, 2022

Customer Lifetime Value (CLV). Better customer health scores with PandaDoc. NPS is designed to use customer experience as a predictor of satisfaction and future business growth. For SaaS companies, this can be an ideal metric for measuring customer relationship. Customer Effort Score (CES).

Customer Success 52

Customer Success Acquisition Customer Experience Software 52