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Small Business Growth Strategies for 2023

ACT

With the rising operational costs of the post- pandemic era and the fears of a global recession increasing with every passing day, running a profitable small business isn’t easy. In fact, did you know that 50 percent of small businesses fail within their first five years? You need a growth strategy—but which one? .

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How Small Businesses are using CRMs today to win more customers

ACT

Eighty percent of customers say the experience a company provides is just as important as its services and products. This makes managing customer relationships and experiences vital for increasing revenue and brand loyalty. With its many features, it can do much more for your business than simple spreadsheets.

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Customer Journey Mapping

Flevy

Customer Journey Mapping is an essential tool for organizations aiming to enhance customer experience and deepen engagement across all points of interaction. Improved Customer Experience : Helps in pinpointing and addressing pain points. Can small businesses benefit from Customer Journey Mapping?

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What is B2B Sales?

Arpedio

We will delve into the key insights and strategies behind business-to-business transactions. Whether you are a small business owner or a sales professional, it is essential to comprehend the dynamics of B2B sales. Let’s get started by exploring the concept of B2B sales in more detail.

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Top Business And Technology Trends In 2021

Aepiphanni

Not only have businesses been forced to “re-think” internal operations, they were also challenged to monitor customer expectations and quickly pivot as marketplace landscapes changed in the last 18 months. As business leaders, it’s important to continuously look ahead to stay on top of economic changes and industry trends.

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8 Inspiring B2B Customer Experience Examples

SmartKarrot

Customer experience is crucial for any B2B SaaS business. Any B2B SaaS business must keep the customers with the business with a good customer experience. In fact, a customer experience that satisfies customers leads to reduced churn. Mastercard.

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Beyond buzzwords: How small companies are using AI, automation, and conversations to grow in 2022

Zendesk

Each has real and practical applications that benefit scaling businesses, yet smaller firms are lagging in the adoption of the very technologies that have become table-stakes in modern, thoughtful customer experiences. With customer experience as a key differentiator, here is how growing companies are benefiting.