Business Growth Customer Success Facilitation Stakeholders 
SmartKarrot
OCTOBER 3, 2023
Customer Success Managers are at the heart of retaining and growing customer accounts. This is tied back to increased revenue and customer loyalty. Yet, despite its importance, Customer Success Management often lacks the structure and standardization found in other roles like sales and marketing.
Arpedio
FEBRUARY 15, 2024
In today’s fiercely competitive market, achieving sales excellence is paramount for business growth and success. By leveraging their authority, influence, and vision, Mobilizers can challenge the status quo, drive consensus within their organization, and ultimately facilitate successful sales outcomes.
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SmartKarrot
OCTOBER 22, 2021
Role: Customer Success Director Location: Remote, Texas, United States Organization: Juniper Networks As a Customer Success Director, you will manage the customer experience with recurring meetings to supervise related activities and outcomes. Facilitate and drive product adoption.
SmartKarrot
MARCH 24, 2022
Role: Customer Success Director Location: Remote, New York, United States Organization: impact.com As a Customer Success Director, you will be delivering world-class support to the top clients. Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth.
SmartKarrot
MAY 18, 2022
Role: Senior Director, Customer Success Location: Remote, United States Organization: Coursera As a Senior Director of Customer Success, you will meet and exceed quarterly renewal bookings and revenue growth goals. Hire, develop and retain a team of high-performing Customer Success Managers.
ProlifIQ
AUGUST 17, 2023
Introduction: In the dynamic landscape of B2B sales, adopting innovative strategies is essential for sustained growth and profitability. One such strategy gaining popularity among sales and customer success leaders is the “land and expand” approach. Multi-threading ensures continuity in the sales process.
SmartKarrot
JUNE 22, 2021
Role: Customer Success Director Location: Remote, United States Organization: Terminal As a Customer Success Director, you will lead client relationships to facilitate seamless onboarding, ensuring strong relationships and alignment of expectations through the entire customer lifecycle.
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