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Customer Journey Mapping

Flevy

APRIL 30, 2024

Telecommunications A telecom company mapped the customer journey to understand the pain points during the service installation process. This strategic approach not only boosts customer satisfaction but also fosters long-term business growth. Interested in learning more about Customer Journey Mapping?

Telecommunications 52
Telecommunications Healthcare Retail Customer Experience 52
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Redefining Sales Enablement for the Future: The AI Advantage

DemandFarm

APRIL 28, 2023

The world of sales is evolving at a breakneck pace. A recent Salesforce study revealed that over 95% of sales operations professionals and sales leaders believe that Artificial Intelligence (AI) coupled with automation gives sales reps more time to focus on selling. This number is growing every day.

Artificial Intelligence 52
Artificial Intelligence Key Account Management Decision-making Account Management 52
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