Remove Business Services Remove Communication Remove Digitalization Remove Emotional Intelligence
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Preparing M&BD professionals for the future – learning, skills and knowledge transfer

Red Star Kim

And that some content – e.g. digital skills – is best learned through video whereas “softer” skills through personal interactions. How to deliver M&BD training and promote learning effectiveness Our second interactive exercise considered how to promote learning and harness different training opportunities. What are soft skills?

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What is customer facing? What are the skills and qualities essential for customer-facing employees?

Apptivo

Customer facing refers to the business service feature experienced by the customer. Customer facing jobs refers to the frontline jobs that require working directly and communicating in real time with the customers. Emotional intelligence. Prompt communication. INTRODUCTION. What is Customer facing?