SmartKarrot

DECEMBER 14, 2021

Role: Vice President, Customer Success Location: Remote, McLean, VA, US Organization: Logi Analytics, an insightsoftware company As a Vice President of Customer Success, you will own a Customer Experience strategy, to include presales, onboarding, services, support, and technical account management.

Customer Success 19

Customer Success Onboarding Account Management Client Development 19

Arpedio

JANUARY 11, 2023

An Account Manager’s responsibilities include building long-term relationships with customers based on trust and value. In order to do so, it’s essential that the Account Manager communicate with his or her clients to understand their needs and provide the details and value of products and services.

Account Management 52

Account Management Management Key Account Management B2B 52

SmartKarrot

AUGUST 12, 2021

Role: Director, Customer Success Location: Santa Barbara, CA, US Organization: Tapjoy As a Director of Customer Success, you will oversee the Customer Service function and will partner with the Sales, Operations, and Product teams to ensure the best possible customer experience. Manage customer service vendors.

Customer Success 16

Customer Success Government Leadership Decision-making 16

SmartKarrot

OCTOBER 5, 2023

Designing and implementing the perfect playbook for managing large-scale clients is crucial to ensuring consistent customer experience and business growth. Regular check-ins, updates, and feedback loops help in addressing concerns, identifying opportunities, and ensuring customer experience.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

SmartKarrot

FEBRUARY 16, 2023

To make sure that customers are leveraging the complete Axon platform, track and monitor adoption KPIs. For your clients, develop strategic account and customer success plans, and track their progress towards predetermined objectives and outcomes. directing the Customer Success System’s implementation.

Customer Success 19

Customer Success Account Planning Client Development Stakeholders 19

SmartKarrot

JUNE 30, 2021

Director of Customer Success, you will be leading, expanding, and mentoring the Customer Success team by setting their strategy, goals and objectives. Iterating on and creating new processes to drive scalable customer interactions with the goal of retention and growth. Conduct regular quarterly/monthly reviews with key clients.

Customer Success 10

Customer Success Stakeholders Client Development Customer Experience 10

SmartKarrot

JUNE 21, 2021

As a Director of Customer Success, you will lead, enable and empower a geographically dispersed team of Customer Success, eCommerce professionals resulting in superior customer experiences. Evaluate, optimize current and recommend new strategies to grow client business.

Customer Success 10

Customer Success eCommerce Value Proposition Advertising 10