SmartKarrot

MAY 31, 2023

Create best practises to help clients use Fieldguide’s capability to the fullest extent possible. To provide customer feedback, handle escalations, offer exceptional customer experiences, and have a direct impact on the product roadmap, work closely with the sales, product, and engineering teams.

Customer Success 19

Customer Success Onboarding Client Development Stakeholders 19

SmartKarrot

DECEMBER 14, 2021

Role: Vice President, Customer Success Location: Remote, McLean, VA, US Organization: Logi Analytics, an insightsoftware company As a Vice President of Customer Success, you will own a Customer Experience strategy, to include presales, onboarding, services, support, and technical account management.

Customer Success 19

Customer Success Onboarding Account Management Client Development 19

SmartKarrot

SEPTEMBER 14, 2021

Ensure that Customer Success Managers understand the customers’ objectives and are delivering on them. Build and maintain executive relationships with the strategic customers. Align with other leaders in the Customer Experience org to develop streamlined processes and customer-obsessed solutions.

Customer Success 18

Customer Success Investors Onboarding Customer Experience 18

SmartKarrot

MARCH 8, 2022

A highly celebrated, award-winning, successful Customer Success Strategist, Anita Toth describes herself as a churn-crusher whose primary focus is to decrease the attrition rate of businesses. Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. Annette Franz.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

JULY 2, 2021

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom Organization: Knowa As a Customer Success Manager, you will leverage the onboarding pipeline to start fast and begin supporting the team in the onboarding of high-profile clients and users. Apply here: [link].

Customer Success 10

Customer Success Onboarding Account Growth Client Development 10

SmartKarrot

JANUARY 12, 2021

Identify areas for improvement in the customer experience, both in the product and processes. Apply here: [link] Role: Customer Success Manager (f/m/d) Location: Berlin, BE, Germany Organization: Yara International As a Customer Success Manager, you will help ensure the customers have a successful start when onboarding.

Customer Success 10

Customer Success Banking Onboarding Decision-making 10

SmartKarrot

APRIL 20, 2021

Apply here: [link] Role: Director of Customer Success Location: Boise, ID, US Organization: QDM Inc As a Director of Customer Success, you will manage a growing team of client success specialists and work with them to optimize performance and processes for the clients they directly manage.

Customer Success 10

Customer Success Client Onboarding Stakeholders Onboarding 10