Client Development Customer Experience Onboarding Stakeholders 
SmartKarrot
MAY 31, 2023
Create best practises to help clients use Fieldguide’s capability to the fullest extent possible. To provide customer feedback, handle escalations, offer exceptional customer experiences, and have a direct impact on the product roadmap, work closely with the sales, product, and engineering teams.
SmartKarrot
DECEMBER 14, 2021
Role: Vice President, Customer Success Location: Remote, McLean, VA, US Organization: Logi Analytics, an insightsoftware company As a Vice President of Customer Success, you will own a Customer Experience strategy, to include presales, onboarding, services, support, and technical account management.
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SmartKarrot
OCTOBER 5, 2023
Designing and implementing the perfect playbook for managing large-scale clients is crucial to ensuring consistent customer experience and business growth. Regular check-ins, updates, and feedback loops help in addressing concerns, identifying opportunities, and ensuring customer experience.
SmartKarrot
APRIL 20, 2021
Apply here: [link] Role: Director of Customer Success Location: Boise, ID, US Organization: QDM Inc As a Director of Customer Success, you will manage a growing team of client success specialists and work with them to optimize performance and processes for the clients they directly manage.
SmartKarrot
DECEMBER 22, 2020
Identifying solutions that will continue to provide value add to customer objectives. Driving successful project implementation support, onboarding, and utilization of products. Delivery regular business reviews to client stakeholders. Identify business opportunities through product and/or service renewals and expansions.
SmartKarrot
JANUARY 12, 2021
Build relationships and establish rapport with key decision-makers including Marketing, Population Health, IT, Strategy, Clinical and C-Suite members within assigned client base. Work closely with internal teams to identify key strategies to maximize the impact of client campaigns. Be a Customer Consultant.
SmartKarrot
MARCH 8, 2022
A highly celebrated, award-winning, successful Customer Success Strategist, Anita Toth describes herself as a churn-crusher whose primary focus is to decrease the attrition rate of businesses. Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. Annette Franz.
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