Red Star Kim

AUGUST 24, 2023

I facilitate various workshops designed to increase commercial awareness. So it makes him an ideal author on the business of professional services firms – whether for technical expert/fee-earners or marketing/business development professionals. For young professionals. This short (130 pages) information-packed book was revised in 2019.

Finance 130

Finance Government Profitability Banking 130

SmartKarrot

MAY 9, 2022

Role: Director of Customer Success Location: Chicago, IL, US (On-site) Organization: William Blair As a Director of Customer Success, you will establish a new world-class customer success team of high-performing CSMs with deep industry expertise that can deliver client value.

Customer Success 3

Customer Success Value Proposition Onboarding Facilitation 3

SmartKarrot

MARCH 8, 2022

Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. They then help the clients develop a customer-centric business strategy that increases customer loyalty and retention. Annette Franz. Annette Franz is the Founder and CEO of CX Journey Inc. Irene Lefton.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21