Zendesk

JUNE 30, 2022

Customers take note of this level of care and share their stories with friends and family, as well as on social media. When you can, simplify the process for customers to replace or return items. When things take an unfortunate turn and a customer has a legitimate grievance, be swift and generous in making things right.

Sales 98

Sales Decision-making B2C Profitability 98

PandaDoc

OCTOBER 14, 2020

Seize the opportunity to let your customer know exactly what type of character that is. Relate your tales of business triumph in a way that emphasizes the traits your customer values most. It’s up to you to find out exactly what your customer’s looking for. What sort of story do you want to tell?

Decision-making 111

Decision-making Sales Suppliers Advertising 111

Insightly

NOVEMBER 1, 2022

Streamlining processes ensures that no team member wastes time on tasks that don’t add value. . Increase customer lifetime value (CLV): CRM models can help you increase CLV across every client relationship. Involve every stakeholder, from marketing through to sales, support and operations.

Profitability 52

Profitability CRM Value Proposition Customer Experience 52

SBI

OCTOBER 28, 2019

Using Contacts+ data, users can identify colleagues with more established relationships and request valuable introductions to targeted key stakeholders. Contacts+ is a unique intelligence feature that allows users to assess their client relationships and make faster, more strategic connections,” explains Anne Kimsey, VP of Product Management.

Account Planning 20

Account Planning Decision-making Acquisition Client Relationships 20