How to systemise account management in your agency, with Alex Raymond
Account Management Skills
AUGUST 24, 2021
And also he runs a yearly KAMCon event. With the account management world, you do it based on the commitments you’re making to your customers. And a big customer is anyone who fits in that sort of 80/20 rule, you know, the small number of customers that make up a lot of your revenue and a lot of profits. Alex 00:25.
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