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ACH API: What it is + How to Use it [+ Who Should Not]

Hubspot Sales

ACH is the Automated Clearing House ; a computer network that allows banks to transfer money directly between accounts. It’s one of the safest and cheapest forms of electronic funds transfer (EFT). It’s a bit of code that lets software programs communicate with each other. API is an Application Programming Interface.

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What is customer satisfaction score? (+ how to measure CSAT)

Zendesk

Teams can also focus the question on certain tasks, such as communicating with support agents, purchasing or returning products, or leaving reviews. Communication and responsiveness. Computer software: 77. Personal computers: 79. Household appliances and electronics: 78. Finance and insurance. Restaurant.

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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

In recent years, the CRM (Customer Relationship Management system) has evolved far beyond being just a tool for contact management. As 2022 approaches and we move further into the new decade, some key CRM trends will shake up the industry as we know it. CRM Trends for 2022. AI is becoming a key part of CRM systems.

CRM 119
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The best Salesforce alternatives in 2021: our choice of top CRM software

PandaDoc

It’s no news that Salesforce is dominating the global CRM market: it has a market share of nearly 20% , more than double of its top competitor, SAP. The company is also constantly expanding the range of products available on its CRM platform, including new features and many third-party apps. Salesforce + PandaDoc. Watch it now.

CRM 52