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21 Free Courses for Key Account Managers to Boost Your Skills Now

Account Manager Tips

Emotional intelligence 6. Related courses: Framing Your Communication to Inspire and Convince. Discover how to get management's support and inspire your team by communicating effectively. Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator. Creativity 2.

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The Most Common Negotiation Mistakes and How to Avoid Them

Shapiro Negotiations

The art of negotiation is being able to interact and communicate with others effectively to reach a goal — and it is a skill you likely use in your work every day. When you work in sales, your goal in a negotiation may be to ensure your clients’ needs are met through a variety of the products you offer.

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Preparing M&BD professionals for the future – learning, skills and knowledge transfer

Red Star Kim

About Julie McConnell Julie moved from being a construction lawyer (both in the UK and Australia) to becoming Associate Director Business Development at White & Case. Our participants were from junior and senior roles at legal, accountancy and consultancy firms.

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Conversation skills book review 3: Conversational intelligence – How great leaders build trust and get extraordinary results by Judith E Glaser (2014)

Red Star Kim

I often wonder whether the perceived conversation skills gap was caused by the imposed isolation during the Covid lockdowns or a by-product of the digitisation of communications. First, it looks at the way leaders communicate with their people and help shape organizational culture.

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How to build a winning account management team

Arpedio

Effective recruitment strategies may include: Behavioral interviews: Conduct in-depth interviews to assess a candidate’s problem-solving skills, emotional intelligence, and their ability to handle challenging client situations. It fosters a sense of belonging, motivation, and job satisfaction.

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10 Top Interpersonal Skills That Employers Look For

CMOE

The ability to listen goes hand in hand with effective communication. You need to be able to communicate your views, but you also need to listen carefully to what others have to say. Communication. Communication is a crucial interpersonal skill for every career. Verbal and Written Communication. Active Listening.

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How to hire the right sales reps (and keep them!)

PandaDoc

Hire sales reps open to constructive criticism and able to adjust and improve-then deliver it to them! And they’ll stay calm and won’t be easily flustered during the negotiation process. EQ is more important than one’s Intelligence Quotient (IQ) when it comes to success in business.

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