SmartKarrot

JULY 5, 2022

Role: Director of Customer Success Location: Boulder, CO, US Organization: Floify As a Director of Customer Success, you will build, develop & maintain C-level and senior-level customer relationships for enterprise-level clients and ensure the renewal of key accounts.

Customer Success 19

Customer Success Retail Negotiation Facilitation 19

Nutshell

MARCH 19, 2024

As the backbone of any business, the sales team needs to be efficient to meet targets and ensure the company remains profitable. Customer knowledge With everything you could possibly want to know available online, it’s easier than ever for customers and prospects to educate themselves about a product or service.

CRM 71

CRM Sales Software Software 71

SmartKarrot

JANUARY 3, 2022

When I started as a customer success professional, I had no idea about the challenges that I had to face. I always believed that being in the customer success field would be a rewarding experience. Here are some of the things that I learned after being in this amazing customer success field for a year now: 1.

Customer Success 10

Customer Success Customer Knowledge Management B2B 10

SmartKarrot

MAY 30, 2022

Customer success is essential for business success. The goal of companies is to ensure customers stay with the company. This is possible only with product success. Product success is necessary to ensure that products are working for customers or users, and that they are receiving the value they signed up for.

B2B 10

B2B Customer Success Facilitation Customer Knowledge 10

Showpad

OCTOBER 9, 2020

The only way to provide value to the buyer is to be customer obsessed and know your customers deeply. Collecting and documenting customer knowledge can help your reps tailor the buyer experience to each customer. . This disorganization leads to every team thinking differently about the customer. .

Co-Creation 40

Co-Creation Healthcare B2B Customer Knowledge 40

Zendesk

FEBRUARY 7, 2022

For Trust & Will, a company that helps families create customized wills and estate plans, customer support is a key driver of business and product decisions. 10 strategies for delivering great customer support. Good customer support means meeting customer expectations each and every day.

Decision-making 52

Decision-making Customer Experience Insurance Business Growth 52

Hubspot Sales

JUNE 8, 2020

You have to manage heightened expectations, battle against a multitude of competitors and make sure you have time to meet the needs of everyone in your pipeline. By putting our prospects in touch with our customers, we are opening up the channels of communication, and better leveraging the flywheel.

B2B 90

B2B Sales Decision-making Marketing 90