Red Star Kim

FEBRUARY 9, 2023

Here are the highlights on Referrer and Intermediary Management – Silos, Targets and Culture. Overcoming silos and internal communication for cross-selling A key barrier to cross-selling and internal referrals was that firms were structured into silos. This supported mutual knowledge of their professional work.

Management 130

Management Emotional Intelligence Cybersecurity CRM 130

Red Star Kim

APRIL 24, 2023

Telephone Confidentiality Some forms of communication are known to be confidential – for example: email (assuming good cybersecurity) and WhatsApp (encryption). Telephones in the client journey and client experience mapping Firms often have processes, procedures and protocols for managing telephone calls – both inbound and outbound.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Cybersecurity 26

MDI Training

SEPTEMBER 29, 2023

Energy Provider, Hong Kong : As a Data Scientist on this project, I had the challenging task of analyzing data from the energy sector in Hong Kong and developing intelligent solutions for the smart grid. Our work enabled us to use real-time data to predict power consumption and production and manage the network more efficiently.

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

CMOE

MAY 28, 2021

Leaders must develop policies to protect their organization via cybersecurity budgets and training programs. Healthcare regulations are managed by several state and federal agencies (Centers for Disease Control and Prevention, Department of Health and Human Services, the Center for Medicare and Medicaid Services, etc.). Communication.

Healthcare 52

Healthcare Leadership Insurance Strategic Thinking 52