Remove Communication Remove e-Learning Remove Interpersonal Skills Remove Profitability
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Customer service definition, skills, and important principles for 2021

Zendesk

This might include: An e-commerce company getting ahead of abandoned shopping carts by deploying a chatbot on its checkout page to answer frequently asked customer questions. Technical skills are important, but soft skills matter, too. Clear communication. Interpersonal skills. Collaboration skills.

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Building a Career in Consulting — The Ultimate Guide

Hubspot Sales

Its perks include lots of traveling, generous compensation packages, interactions with top-level management, exposure to learning opportunities, and the pleasure of working on complex business problems. You’ll learn what a consulting job entails and be able to decide if a career in consulting is right for you.

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15 customer service resume examples and writing tips for 2023

Zendesk

Identify how you contributed to the company’s profitability by performing big-picture tasks like creating budgets and allocating resources. Being in a senior position, you’ll also need to convey your ability to communicate with your direct reports and other senior leaders.

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