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Why Start a (True) Key Account Management Initiative?

KAM With Passion

Polarized attitudes towards Key Account Management. True Key Account Management (KAM) or Strategic Account Management (SAM) remains a topic that polarizes the thinking and behaviours of business leaders. Key Account Management, what is it really?

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How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Director Global Account Management, Aramex. Aramex is a leading global provider of comprehensive logistics and transportation solutions, headquartered in Dubai and listed on the Dubai Financial Market. Executive Sponsorship: Maps key customer stakeholders to executives and experts inside Aramex.

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Why Every Key Account Manager Needs a Crisis Playbook

SmartKarrot

When KAMs can confidently communicate and execute a response strategy during trying times, it resonates with clients, showcasing the organization’s commitment to their well-being and the sanctity of the partnership. Key Elements of an Effective Crisis Playbook Key Account Managers navigate business and people.

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The Five SALSA Principles of Effective Sales and Operations Planning

QYMATIX

Sales & Operations Planning has two primaries, close-related elements: sales planning (related to sales and marketing) and operations planning (related to order-fulfilment, stock and logistics). It takes time and dedication, patience and communication. Simplicity means you will have to compromise. Adoption is not enough.

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The Ultimate Guide to Global Account Management: Framework, Strategies, and Best Practices

DemandFarm

It provides the tools and knowledge to take Global Account Management to the next level and unlock your business’s full potential. Read Now: 4 Ways To Optimize Your Global Key Account Management Understanding Global Account Management Embarking on the Global Account Management journey may seem a bit daunting at first!

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3 Key Commercial Capabilities to serve customers and grow revenue

KAM With Passion

Eventually, the KAM initiative was put on hold and other initiatives were started on the technical support, on the product evolution communication process with the customer as well as on managing expectations setting during the sales process more carefully. Managing customers well requires 3 complementary capabilities.

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What Is the LAMP Process? How Do You Manage Large Accounts?

SmartKarrot

From an internal perspective, LAMP is extremely useful for any member of the organization involved in account management. This includes the professionals who handle sales and management and those responsible for post-sales support activities such as IT, customer service, and logistics. Final Thoughts.