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Why Start a (True) Key Account Management Initiative?

KAM With Passion

Polarized attitudes towards Key Account Management. True Key Account Management (KAM) or Strategic Account Management (SAM) remains a topic that polarizes the thinking and behaviours of business leaders. Key Account Management, what is it really?

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How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Director Global Account Management, Aramex. Aramex is a leading global provider of comprehensive logistics and transportation solutions, headquartered in Dubai and listed on the Dubai Financial Market. When choosing strategic accounts, size should not be the exclusive criteria. Responding to Market Shifts.

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Why Every Key Account Manager Needs a Crisis Playbook

SmartKarrot

Key Elements of an Effective Crisis Playbook Key Account Managers navigate business and people. Here, we dissect the fundamental elements that form a formidable crisis strategy for Key Account Managers. But what constitutes an effective playbook?

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3 Key Commercial Capabilities to serve customers and grow revenue

KAM With Passion

That, in order to well manage their customers, companies operating in a complex environment need to develop 3 types of commercial capabilities. Account Management & Delivery. Key Account Management. The Key Account Management Capability. Complex Sales. The Complex Sales Capability.

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Competitive Advantage Examples

OnStrategyHQ

Best-in-class logistics and operations. ?We We maintain a culture of continuous improvement with a mature process, best-in-class project execution, and logistics that grant our organization the position to ensure the right technology solutions are easily accessible and delivered to our clients with high efficiency.

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The Five SALSA Principles of Effective Sales and Operations Planning

QYMATIX

Sales & Operations Planning has two primaries, close-related elements: sales planning (related to sales and marketing) and operations planning (related to order-fulfilment, stock and logistics). Sales leaders need to coach their Key Account Managers into the benefits of having a standard sales planning and operations process.

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Selling in a downturn – Are your teams being trained with the proper tools for the job?

Mercuri International

Sales management and territory management also figured highly in the training priorities of pharma, banking, and finance, but was relatively underrepresented elsewhere.