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Jun 15 – Customer Success Jobs

SmartKarrot

Role: Vice President of Customer Success Location: Remote, United States Organization: Parsable As a Vice President of Customer Success, you will drive Customer Success strategy and roadmap to ensure measurable success, retention, and expansion across various industry segments.

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Nov 20 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success Location: Santa Clara, CA, US Organization: Cloudinary As a VP of Customer Success, you will be responsible for leading, expanding, and mentoring the Customer Success teams through strategy and Objectives and Key Results (OKRs) along with hiring, coaching, and developing a world-class team.

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Here’s What You Missed at TRANSFORM 2020

Showpad

Collecting and documenting customer knowledge can help your reps tailor the buyer experience to each customer. . Customer knowledge lives in your CRM systems, surveys, meeting notes, market research and excel sheets. This disorganization leads to every team thinking differently about the customer. .

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How to create a sales process map for your sales team

PandaDoc

A well-defined sales process map involves key stakeholders, breaking down the stages and naming them accordingly, with various media employed to visualize the map, and tracking the progress through key sales metrics. Involve representatives from sales, marketing , customer success, and any other departments that may provide insight.

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