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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

In recent years, the CRM (Customer Relationship Management system) has evolved far beyond being just a tool for contact management. As 2022 approaches and we move further into the new decade, some key CRM trends will shake up the industry as we know it. CRM Trends for 2022. AI is becoming a key part of CRM systems.

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Adopting artificial intelligence in your sales process

PandaDoc

AI-powered CRM systems like Salesforce can automatically log details, adjust inventory, and set strategic follow-ups, which is simply impossible within a strict meeting schedule. List all sales and marketing software, CRMs, analytics tools, data storage systems, etc., Identify limitations — does your CRM offer AI capabilities?

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10 Best Tools To Increase Sales Productivity in 2023

Apptivo

Security measures With increasing cybersecurity threats, it’s essential that your chosen software has robust security protocols to protect sensitive customer and company data. Customer Relationship Management (CRM) Software An essential tool for businesses to manage and optimize their interactions with customers is the CRM software.

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Top 30 SaaS Companies in the US

SmartKarrot

KnowBe4 is a unique SaaS product that focuses on educating its users on different cybersecurity problems. To be more specific, they provide a variety of software development, IT certification, and cybersecurity courses to ensure that teams are up to date on all things software. Service Now focuses on workplace innovation.