Remove CRM Remove Decision-making Remove Global Accounts Remove Software
article thumbnail

How complex is your complex sale? An analogy with Judo belts

KAM With Passion

The core definition states that a B2B sale is complex when several people are involved in the purchase decision. Green belt situation example: Acquisition of a CRM system . Most B2B sales professional qualify a sale as complex when a buying committee is involved in the purchase decision. Let’s look at a typical example.

article thumbnail

3 Key Commercial Capabilities to serve customers and grow revenue

KAM With Passion

The customer was a regional market leader in software technologies for online payments through a network of affiliates. Other relevant KPIs measure how efficiently the sales process is driven from its early stage to the final decision. They were facing a competitive threat from small players targeting their major customers.

article thumbnail

65 Essential Key Account Management Terms Explained: Key Account Management (KAM) Glossary

DemandFarm

Key Account Management Glossary: 65 Crucial Account Management Terms Explained Account Hierarchy: Account Hierarchy is the structure and organization of key accounts within a company visualized in a hierarchical system of decision-makers and stakeholders.