What is customer satisfaction score? (+ how to measure CSAT)
Zendesk
MAY 17, 2022
Investor-owned: 72. Internet service providers: 65. Finance and insurance. General merchandise retailers: 75. Drugstores: 76. Online retailers: 77. Supermarkets: 76. Airlines: 76. Hotels: 73. Car rentals: 76. Online travel agencies: 74. Energy utilities. Municipal: 73. Cooperative: 73. Health care. Inpatient care: 70.
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