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Top 2023 SMB technology predictions that business owners want to know

ACT

SMBs are adopting new and innovative tech faster. One of the best uses of AI is to create a personalized customer experience for buyers by automating manual tasks and streamlining the process. Cybersecurity. All told, the cybersecurity market is expected to grow to $14.8 billion by 2025. .

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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

From smart home devices to wearable health monitors and cybersecurity scanners, there are expected to be more than 64 billion IoT devices worldwide by 2025, says TechJury. Improving customer experience is the area where most enterprises are using data generated from IoT solutions. Accessible customer data across departments.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. It is considered the only way to provide a positive customer experience and improve customer loyalty. It needs more than simple customer service. The CCO keeps the customer at the centre of all actions and strategies.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. It is considered the only way to provide a positive customer experience and improve customer loyalty. It needs more than simple customer service. The CCO keeps the customer at the centre of all actions and strategies.