Insightly

APRIL 4, 2023

Whether you own a business, or you’re working in marketing or in a customer success or support role, you know the importance of having great customer relationships. You’re likely already thinking about how you can improve their experience with your company throughout their customer journey, or customer life cycle with your business.

Customer Life Cycle 52

Customer Life Cycle CRM Manufacturing Advertising 52

SmartKarrot

MAY 15, 2023

Role: Customer Success Representative Location: Austin, TX, United States Organization: OutboundEngine As a Customer Success Representative, you’ll make during the day with consumers at various stages of the customer life cycle will influence their businesses. You have a unique ability to read people.

Customer Success 19

Customer Success Customer Life Cycle Suppliers Onboarding 19

SmartKarrot

DECEMBER 7, 2022

Role: Director, Customer Success Location: Austin, TX, United States (On-site) Organization: Atmosphere As a Director of Customer Success, you will deliver and manage world-class customer onboarding, account management, customer support, and contract negotiation processes that scale at every point in the customer lifecycle.

Customer Success 19

Customer Success Customer Life Cycle Onboarding Finance 19

SmartKarrot

JUNE 12, 2023

Role: Customer Success Specialist Location: United States (Remote) Organization: SwiftComply As a Customer Success Specialist, you’ll respond to incoming emails, phone calls, and video requests from more than 400 government agencies and their service suppliers in a courteous, timely, and individualised manner.

Customer Success 19

Customer Success Co-Creation Customer Life Cycle Stakeholders 19

SmartKarrot

NOVEMBER 2, 2021

Role: Head of Customer Success Location: San Angelo, TX, US Organization: Tekmetric As a Head of Customer Success, you will implement resolution procedures for any customer concerns and ensure the area is staffed and trained to handle questions from customers. Perform any escalation calls for at-risk customers.

Customer Success 19

Customer Success Customer Life Cycle Onboarding Customer Experience 19

SmartKarrot

MARCH 22, 2022

Role: Strategic Customer Success Manager Location: Remote, United States Organization: Untapped As a Strategic Customer Success Manager, you will identify opportunities to develop training, partner retention materials, and documentation to scale with our growing partner base.

Customer Success 19

Customer Success Customer Life Cycle Onboarding Stakeholders 19

SmartKarrot

MAY 6, 2020

Ever since the SaaS companies came into prominence, somewhere around the mid 2000s, the major problem they faced was that of customer churn. They spent hefty amounts on marketing strategies to acquire new customers but due to the immense complexity of the software the customers were not able to adopt them and derive value from them.

Customer Success 10

Customer Success Organization Customer Life Cycle Acquisition 10