Red Star Kim

NOVEMBER 13, 2023

We spent some time on mission and value statements (looking at examples from other private client teams) – and how they are formed through analysis and discussion with stakeholders. Who is your customer? What does your customer value? One delegate’s firm had recently merged and integration was a priority.

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Arpedio

MARCH 26, 2024

Post-Sales Strategy: Involves activities and processes that occur after the sale, such as customer onboarding, support, and relationship management , aimed at ensuring customer satisfaction and retention. Utilizing Account-Based Selling Tools: Invest in account-based selling tools , such as ARPEDIO.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

Insightly

NOVEMBER 1, 2022

When grouping for value, it’s important to focus on long-term, short-term and immediate value to get the clearest picture. Remember — retaining customers is significantly cheaper than onboarding new ones. Now your strategy and value creation processes are designed, you should communicate the changes unilaterally.

Profitability 52

Profitability CRM Value Proposition Customer Experience 52

SmartKarrot

OCTOBER 5, 2023

Stakeholder Engagement Engaging with all the key stakeholders is the foundational step in creating a successful playbook. Stakeholder engagement needs to be a responsibility of multiple internal roles and with a defined frequency of connect. E.g. Achieving account profitability along with meeting the customer value objectives.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

SmartKarrot

MAY 30, 2022

Role: Director of Customer Success Location: Chicago, IL, US (On-site) Organization: William Blair As a Director of Customer Success, you will establish a new world-class customer success team of high-performing CSMs with deep industry expertise that can deliver client value.

Customer Success 3

Customer Success Value Proposition Construction Onboarding 3

SmartKarrot

SEPTEMBER 6, 2022

Coach customers to be product experts and train their teams on ThoughtTrace best practices so they become increasingly self-sufficient. Partner with Sales staff to help them better understand customer value propositions. Manage and maintain customer expectations to successfully deliver of all quoted deliverables.

Customer Success 19

Customer Success Value Proposition Onboarding Stakeholders 19

SBI

NOVEMBER 7, 2019

Crafting a powerful value proposition that resonates with a C-suite audience is as much an art as it is a science. A well-presented value. Join us for “From Vendor to Strategic Partner: Uncovering Insights to Generate Customer Value” webinar. Onboarding. Onboarding. Prospect Engagement. Blog Article.

Acquisition 20

Acquisition Account Planning B2B Onboarding 20