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Retain your customer base through a recession

Zendesk

No one likes to lose customers. And for many businesses that made the shift to operating online during the pandemic, it’s been a challenge to connect with customers on a personal level. Fortunately, there’s a wide range of digital platforms that can help you understand your customers in a deeper and more meaningful way.

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The 14 must-attend sales conferences of 2020

Nutshell

For Nutshell’s second annual BOUNDLESS event, we’ve turned the dial up to 11 and booked amazing speakers like Jeffrey Gitomer , a legendary sales author and the host of the Sell or Die podcast ; Rob Siefker, Senior Director of Customer Service for Zappos ; and Christine Volden, the founder of Soulful Selling. BOUNDLESS 2020.

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Let’s get phygital: blurring online and IRL retail customer experiences

Zendesk

Leading retailers are now competing based on the quality of their customer service—and are building experiences that differentiate them in the market. Leading retailers are now competing based on the quality of their customer service—and are building experiences that differentiate them in the market. Shopping anytime, anywhere.

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