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Telephone call challenges: Emotions, data, selling and follow up

Red Star Kim

Some were fortunate to receive full details from the firm’s CRM supported by analytics showing digital activity and enquiry details. Fact-based selling When discussing different styles of selling (e.g. transactional, consultative etc) a delegate talked about fact-based selling.

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65 Essential Key Account Management Terms Explained: Key Account Management (KAM) Glossary

DemandFarm

Contract Renewal Management The process of managing the renewal of contracts with key accounts involving negotiation, pricing, and value proposition analysis is known as Contract Renewal Management. The goal is to establish trust, drive sales, and help customers achieve their business objectives.

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How to Navigate the New Normal: Accelerate.

Blue Canyon Partners

How do we align the ecosystem (competitors, channels, partners, digital) to our benefit? Have digital models taken over because of social distancing? Given our adapted strategy, which new normal customer segments best align with our new normal value proposition? Have the channels you use to go to market been disrupted?

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How to Navigate the New Normal: Accelerate.

Blue Canyon Partners

How do we align the ecosystem (competitors, channels, partners, digital) to our benefit? Have digital models taken over because of social distancing? Given our adapted strategy, which new normal customer segments best align with our new normal value proposition? Have the channels you use to go to market been disrupted?

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Selling the solution: Why solution sales are taking over

Zendesk

One of the top sales skills is knowing your company’s product or service inside and out so you can sell it with confidence. Before developing a solution selling strategy, make sure you or your sales reps know exactly what they’re selling. Stage 5: Present your value.

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