MDI Training

APRIL 14, 2022

An Interview on the effects of home office with Dr. Kilian Wawoe. Dr. Kilian Wawoe investigated the consequences of the increasing numbers of home office days for people and companies and the effects of home office. During lockdown, he found more than 600 articles about working from home , talked with hundreds of people about their experiences with home office, took questionnaires from thousands of workers and worked with dozens of companies on a new form of collaboration that he calls “

Leadership 98

Leadership e-Learning Digital Transformation Digitalization 98

Kainexus

APRIL 14, 2022

We get the chance to chat with managers and leaders who are faced with a wide variety of business challenges. One of the most common is the struggle to make meaningful change that lasts rather than quick fixes that don’t stand the test of time. From the process operator’s point of view, things are changed frequently but rarely improved. This post is all about how to change that by adding structure, using supporting tools, and applying a few tips that have served our customers well.

Management 85

Management 85

Brooks Group

APRIL 14, 2022

The Brooks Group was recognized by Investopedia as having the best virtual sales training in the country. So it may come as a surprise to learn that we actually recommend live training, at this moment in time. Yes, we spent years developing a best in class virtual training, were first in the industry to bring in producer roles, have mastered the art of breakout rooms and upped the interactivity for our virtual trainings – but our client’s just love the live classroom. .

Sales Training 80

Sales Training Meetings Management Sales 80

Kainexus

APRIL 14, 2022

Continuous improvement work cannot exist in a vacuum. In order for the fire of change to burn hot and bright, it needs a fuel source. The CI Leader who spends all day behind a desk reading reports, creating A3s, and sorting through employee-submitted improvement ideas will find themselves running on fumes in the blink of an eye. We don’t run our cars without gas in the tank, so why do we try to run our continuous improvement work that way?

Leadership 81

Leadership 81

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

PandaDoc

APRIL 14, 2022

Managing a sales team requires many complex skills. One of the most commonly encountered situations is related to document tracking. Picture this: you send a document to one of your colleagues which essentially informs them they have to come to a meeting. Your colleague does not attend the meeting and your superior calls both of you in. Who is at fault?

Sales 52

Sales Software Software Digitalization 52

ReviewTrackers

APRIL 14, 2022

Customer Experience 52

Customer Experience 52

ReviewTrackers

APRIL 14, 2022

Management 49

Management 49

Zendesk

APRIL 14, 2022

Admittedly, it’s been a minute since I’ve dusted off my crystal ball—closer to the length of a global pandemic. I made some predictions about the future of CX back in 2018, and certainly a lot has changed since then. During the past few months, I’ve been thinking a lot about this quote from futurist Roy Amara: “We tend to overestimate the effect of technology in the short run and underestimate the effect in the long run.”.

Customer Experience 98

Customer Experience Supply Chain Banking Communication 98

Insightly

APRIL 14, 2022

Creativity and the quality of your ideas will help your agency attract the right prospects, but at the end of the day, how you manage your client relationships will determine the success of your business. A customer relationship management (CRM) system is an essential part of your business as it gives you a single tool to manage clients while centralizing your communication across channels.

CRM 98

CRM Digitalization Client Relationships Communication 98

Zendesk

APRIL 14, 2022

In 1997, high-level businesses began adopting a new tool: customer relationship management (CRM) software. Considering that the sales industry has been around since humans invented currency, two and a half decades is not a long time on the market in sales years. So, it’s no wonder that most companies still aren’t using CRM technology to its full potential.

CRM 52

CRM Management Software Software 52

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

Hubspot Sales

APRIL 14, 2022

Whether or not you realize it, most of us use artificial intelligence (AI) in our daily lives. Consider, for instance, how you leverage machine learning (one form of AI) when you scroll through Spotify's recommendations based on your past listening history – or when you watch a show from the 'Top Picks for You' list on Netflix. Alternatively, perhaps you use AI through voice assistant services like Alexa; or when you interact with a company's chatbot to find important information in a timely man

Artificial Intelligence 88

Artificial Intelligence Sales Internet Meetings 88

SmartKarrot

APRIL 14, 2022

When talking about IT, terms like tools and processes are quite common. Another important term is “platform.” However, unlike a tool which is a piece of software, a platform is a comprehensive suite of tools. These tools are compatible and interact with each other. Some of the tools in a platform act like services, while others act like interfaces. An AIOps platform consists of a set of AI processes.

Artificial Intelligence 10

Artificial Intelligence Digital Transformation Facilitation Digitalization 10