Engage Selling

JUNE 17, 2022

Discover six ways to handle price increases like a sales pro! Price increases are a big part of life now, but most sellers can’t be like the local gas station … Read More. The post 6 Ways to Handle Price Increases Like a Sales Pro first appeared on Colleen Francis - The Sales Leader.

Sales 118

Sales Client Relationships Account Management Sales Leadership 118

The Center for Sales Strategy

JUNE 17, 2022

- MOTIVATION -. "A good leader takes a little more than his share of the blame, a little less than his share of the credit.". - AROUND THE WEB -. > 15 Remote Management Best Practices For 2022 – Yesware. Although we’re finally moving out of the pandemic, remote work is here to stay. Global Analytics reports that 25 – 30% of employees will continue to work from home even after the last reminders of the Coronavirus pandemic are long behind us.

Management 106

Management Remote Working Organization 106

Zendesk

JUNE 17, 2022

A customer might love your product or service, but the real test comes when they reach out to your support team. If they’re met with frustrating options—like an automated phone menu that doesn’t let them speak to a human—it’s game over. According to the Zendesk Customer Experience Trends Report 2022 , 61 percent of consumers will walk away from a company after just one bad customer service experience.

Onboarding 98

Onboarding Customer Success Prioritization Communication 98

Hubspot Sales

JUNE 17, 2022

Sometimes, a standard LinkedIn message lacks a personal edge. Prospects might have a waterfall of mundane messages filling up their inboxes — ones that make them feel like another name on a list. So if you want to add a little oomph to your outreach, you might want to consider sending a LinkedIn voice message instead. Here, we'll go over the steps you need to follow to send a voice message on LinkedIn, go over the bases your message should cover, and see a sample LinkedIn voice message that inco

Value Proposition 88

Value Proposition Management 88

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

SmartKarrot

JUNE 17, 2022

Role: Director, Customer Success Location: Remote, United States Organization: Castlight Health As a Director of Customer Success, you will support the professional development of a team of Customer Success Managers. Leverage Gainsight to drive account management. Manage and resolve account escalations with high customer satisfaction. Work cross-functionally internally to advocate for the customer success team and your customer’s needs.

Customer Success 19

Customer Success Account Growth Stakeholders Onboarding 19

Zendesk

JUNE 17, 2022

Imagine walking into an ice cream parlor and ordering a chocolate sundae. You sit down and take your first bite, and immediately want to spit out the ice cream—it tastes like radishes. Though you have nothing against radishes, you believe chocolate ice cream should taste like chocolate. You tell the server, who listens attentively and assures you that your feedback is highly appreciated.

Management 98

Management Decision-making Media Software 98

Zendesk

JUNE 17, 2022

There’s no such thing as a foolproof startup growth hack. There’s lots of talk about some of the most famous growth hacks, but they’re usually not repeatable because everyone needs to find their own magic formula: a combination of foundation-building, customer focus, timing, and luck. While there’s, unfortunately, no fast track to hockey-stick growth , there are some foundational best practices that can put you a step ahead of the competition, the VCs, and even within your entire category.

Prioritization 52

Prioritization Logistics Brainstorming Investors 52

Arpedio

JUNE 17, 2022

Developing world class salespeople. ? Back to blog. Is there a proven method to build a great sales team? The answer is YES. There are fundamentals you simply cannot ignore. We have discussed methodologies and looked further into the steps you can take to make a great salesperson with Scott Schnaars, VP of Americas at Cloudinary. And this is what we found out….

Account Management 52

Account Management B2B Decision-making Innovation 52