Tue.Apr 25, 2023

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The AI Duo Contact Centers Need: Generative AI and Conversational AI

Customer Think

If you’re here at CustomerThink reading this, you already know that continuously improving the customer experience (CX) is critical to brand building and maintenance.

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Pros & Cons of AI Email in Sales [+Tools to Consider]

Hubspot Sales

Here's the burning question: Does AI have a place in sales, and how does it affect our current sales processes? Here are three examples of how teams use AI to generate sales emails. Here are some pros and cons to consider before investing in AI email tools. Here are a few things to watch out for with AI emailing.

Sales 105
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How to create an effective sales plan: Tips and examples

PandaDoc

Here are some of the most common types. See also How to build a sales enablement strategy 3 Key elements of a sales plan There are several elements that should be included in your sales plan, but here are three of the most important: 1. Your ultimate choice depends on the best approach to meet your overarching needs and goals.

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Apr 25 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Customer Success Manager Location: Edmonton, AB, United States (Remote) Organization: Compass Search Group LLC As a Customer Success Manager, you’ll create and build great relationships with your clients by comprehending their wants and objectives. Checking in with loyalty programmes.

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How Intent Data Helps Marketers Convert A-List Accounts

We’re here to tell you there’s a better way. One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return.

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The best sales CRM software for 2023

PandaDoc

Professional version You can probably see a pattern emerging here; every CRM provider includes all the features in lower packages in the next one up and adds extra features or upgrades. As we’re focusing on the benefits for sales, we’ll look at that system here. Mobile access There are two things to consider here.

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16 Go-to-Market Plays for Your Entire Sales Funnel

That’s why we’ve gathered some of the best go-to-market plays from our own B2B sales and marketing pros and packaged them here for you. At ZoomInfo, we’ve found that a rock-solid go-to-market playbook is key. These 16 plays are aligned to different stages of the sales funnel.

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The Modern Supply Chain: Global Challenges and Best Practices

Speaker: Bart Huthwaite - Principal, RSM, Operations and Supply Chain

Building stronger supplier resilience by understanding the challenges and opportunities involved in improving supply chain resiliency – once you have the insights into resiliency best practices, you can easily implement strategies you’ll learn here to ensure supply chain strength. Save your seat today!

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Problem Solved: Boost Resilience with Supplier Diversity

Speaker: Rod Robinson - SVP of the Supplier Diversity Practice, Insight Sourcing Group

Rod Robinson is here to dive into the key benefits corporations are seeing emerge from well-designed supplier diversity programs, and how you can create one of your own. Ready to get started? This session will also cover: How to widen your pool of potential suppliers to achieve stronger supply chain resilience and adaptability.

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The Ultimate Marketing Efficiency Checklist

Here are 7 creative ways marketers can work smarter (not harder) - with the resources you already have! When times are tough and marketers are asked to do more with the same (or less), we have to make tough choices. However, you might be able to squeeze more value from the tools and processes you’re already using.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years.

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Emotional Intelligence in Leadership

Speaker: Heidi Cerenzia, Edina Murphy, and Alexis Barone, Wrike

Join Edina Murphy and Heidi Cerenzia of the Wrike team, in this panel discussion on how EQ is here to stay. With a priority on EQ, project managers create a team that is communicative, engaged, and motivated. And this leads to some serious results. Insights on how emotional intelligence makes teams flourish.

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Your Playbook to B2B Conversational Marketing

Speaker: Tyler Pleiss, AMB Manager - Strategic & Kristen Rauch, ABM Manager - Expansion

Here's what they'll cover: How to supercharge your marketing content by adding chat to the mix. Join expert ABM managers Tyler Pleiss and Kristen Rauch to learn real chat strategies you can put into action, as well as how chat can fit into a multi-channel engagement strategy. How chat fits into your larger omni-channel engagement strategy.