Red Star Kim

NOVEMBER 13, 2023

An important assessment that I use a lot is for Emotional Intelligence (EQ). Furthermore, whereas personality is fairly fixed we can improve our emotional intelligence. There is also a post on emotional intelligence and leadership Research on leadership and emotional intelligence (EQ) (kimtasso.com).

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Arpedio

JANUARY 5, 2024

The Role of Emotional Intelligence in Sales Relationships Emotional Intelligence (EI) is crucial in sales, acting as a bridge between understanding customer needs and responding to them effectively.

Management 52

Management Emotional Intelligence Client Relationships Sales 52

Arpedio

OCTOBER 17, 2023

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. Implement technology and tools Leverage technology and tools that facilitate account management. Superior together.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Hubspot Sales

AUGUST 24, 2023

Drift integrates with various CRM and marketing automation platforms, facilitating seamless data synchronization and enhancing the overall sales and marketing ecosystem. Emotional Intelligence and Empathy While AI reps are designed to simulate human-like interactions, they often lack emotional intelligence and empathy.

Artificial Intelligence 81

Artificial Intelligence Emotional Intelligence Negotiation Sales 81

Miller Heiman Group

APRIL 25, 2019

The first CRM software platforms were large, complex and on-premise—which meant they were also expensive, often so much so that smaller businesses couldn’t afford them. That’s because they were built to facilitate management insights and operations—not to help sellers make the sale. With the technology revolution things changed.

CRM 74

CRM Emotional Intelligence Value Proposition Facilitation 74

Zendesk

NOVEMBER 15, 2021

An open, flexible solution like Zendesk makes that possible—our software allows businesses to store and easily access customer information. CRM software can help facilitate this type of cross-functional collaboration. Building customer trust requires emotional intelligence. Be transparent.

Emotional Intelligence 97

Emotional Intelligence Media Customer Experience Software 97

PandaDoc

MAY 28, 2024

Tools like CRM and document workflow management software are key to a seamless transition to consulting sales. For example, you sell customer relationship management (CRM) software. You want to facilitate a productive conversation by using the right environment. Solution selling is pitching products and solutions to leads.

Sales 52

Sales e-Learning Healthcare Software 52