Strategic Account Management Association

FEBRUARY 2, 2021

COVID-19 has accelerated a trend already underway toward increased virtual interactions between customers and their suppliers. As vaccines are distributed and we move beyond the most acute phase of the pandemic, most salespeople believe virtual selling is here to stay. Just 5 percent report no success at all ( Figure 3 ).

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Virtual Selling Suppliers Account Management e-Learning 520

SBI

MARCH 18, 2021

Q: What are your customers doing to adapt to - or leverage - the trend towards distributed sales teams and remote selling? It’s hard to believe we’ve had one year to adapt to our new normal of virtual selling, but a lot of lessons have been learned along the way.

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Virtual Selling Onboarding Negotiation Decision-making 65

PandaDoc

OCTOBER 3, 2023

Virtual selling, role evolution, ethical practices, and immersive technologies will also emerge. AI-powered CRM systems like Salesforce can automatically log details, adjust inventory, and set strategic follow-ups, which is simply impossible within a strict meeting schedule. A recurring monthly review meeting was scheduled.

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Artificial Intelligence Sales CRM e-Learning 52