Red Star Kim

SEPTEMBER 29, 2023

Some observed that as the pace of change continued relentlessly, we all needed to be constantly updating our knowledge and skills. Some guidance is provided: Be more visible – the PVI model (kimtasso.com) and Be visible, assert and challenge and remember your goals (kimtasso.com) Other points of interest How to engage fee-earners?

Marketing 130

Marketing Stakeholders Digitalization Communication 130

Insightly

OCTOBER 5, 2021

Marketing, customer success and support, product development, finance, and a myriad of other stakeholders play important roles in the customer experience. Modern buying cycles are complex. Gone are the days of exclusively relying on sales to handle every customer interaction.

Customer Experience 98

Customer Experience Customer Success CRM Innovation 98

Insightly

OCTOBER 5, 2021

Marketing, customer success and support, product development, finance, and a myriad of other stakeholders play important roles in the customer experience. Modern buying cycles are complex. Gone are the days of exclusively relying on sales to handle every customer interaction.

Customer Experience 59

Customer Experience Customer Success CRM Innovation 59

Freshworks

APRIL 2, 2021

Owners James Watt and Martin Dickie created Equity for Punks, a financing model that gave shareholders discounts and other perks. How BrewDog Utilises Employee Experience (EX) Software in Remote Working Conditions. Like most of the UK’s office workers, BrewDog’s customer service team moved to remote working during the pandemic.

Shareholders 52

Shareholders B2C Remote Working Customer Experience 52

Red Star Kim

SEPTEMBER 26, 2023

Here, the M&BD professionals – and perhaps those from other disciplines (such as finance or human resources) – will be formed into temporary project teams to assist with particular initiatives. They may be project-based to support innovation projects. finance, marketing, human resources, technology) as well as leading fee-earners.

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130