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65 Essential Key Account Management Terms Explained: Key Account Management (KAM) Glossary

DemandFarm

It is used by sales and account management teams to understand how customer organizations work, identify key decision-makers, and plan their course of action. Account Segmentation The process of dividing a company’s customer base into groups or segments based on factors such as size, industry, and revenue potential.

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How complex is your complex sale? An analogy with Judo belts

KAM With Passion

Third, the definition of what will be purchased eventually is not fixed : numerous modular platforms are available on the market and a CRM project is not only about software but also about consulting and training. Second , the stake is high for the buying organisation , especially for the sponsor and decision-makers.