Zendesk

APRIL 14, 2023

EX managers often work closely with human resource management to cover performance reviews and decide on employee perks. To meet their goals, the EX manager analyzes every stage of the employee lifecycle to see how to enhance processes. They’ll then build informed strategies to meet employee needs and improve workplace culture.

Management 52

Management Onboarding Communication Meetings 52

SmartKarrot

NOVEMBER 16, 2022

Role: Customer Success Manager Location: Remote, Canada Organization: Numerator As a Customer Success Manager, you will manage client relationships and client health after onboarding is complete to drive ongoing realized value against measurable long-term strategic goals to ensure success. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Client Relationships Profitability Performance Review 19

SmartKarrot

JUNE 11, 2021

Role: VP of Customer Success Location: New York, NY, US Organization: Narmi As a VP of Customer Success, you will grow and build a product-led Customer Success organization to ensure scalability as Narmi onboards dozens of new customers over the next few years. Manage adoption across all stakeholders for Measured products and services.

Customer Success 10

Customer Success Onboarding Client Onboarding Stakeholders 10

SmartKarrot

JULY 6, 2021

Role: Director, Customer Success Location: New York, NY, US Organization: Ogury As a Director of Customer Success, you will lead a team of CSMs & coach them across the full sales cycle, maximizing their customer service, performance, and revenue opportunities.

Customer Success 10

Customer Success Insurance Onboarding Partnership Management 10

SmartKarrot

JUNE 2, 2021

Develop and refine a process that supports efficient, customer-centric product onboarding. Coach team to achieve company and business unit goals and objectives, while supporting its vision and values, conducting and completing performance reviews in alignment with corporate strategy.

Customer Success 10

Customer Success Onboarding Performance Review Facilitation 10

SmartKarrot

NOVEMBER 20, 2020

Representing the voice of the customer and influencing internal stakeholders by promoting a customer-centric mindset across the organization. Lead a team of Senior Customer Success Managers across IAS’s Americas offices, proactively manage, and develop team members through regular coaching, performance reviews, career planning, and training.

Customer Success 10

Customer Success Government Performance Review Stakeholders 10

Zendesk

JULY 13, 2022

In the future of work, employees are your most important stakeholders. Develop a strong onboarding program. Develop a strong onboarding program. A Gallup survey found that only 12 percent of employees think their organization does a great job onboarding new employees. How to improve employee experience. I wanna hear!!

Future of Work 98

Future of Work Onboarding Prioritization Insurance 98