Zendesk

MAY 24, 2023

In the old days, this would inevitably mean sending a technician to fix things on-site. Zendesk research shows 69 percent of consumers think service agents should have the ability to help solve problems remotely, and 61 percent of manufacturing leaders say the number of in-home repair visits has decreased as a result of virtual tools.

Manufacturing 52

Manufacturing Supply Chain Artificial Intelligence Logistics 52

Zendesk

MAY 9, 2023

In the old days, this would inevitably mean sending a technician to fix things on-site. Zendesk research shows 69 percent of consumers think service agents should have the ability to help solve problems remotely, and 61 percent of manufacturing leaders say the number of in-home repair visits has decreased as a result of virtual tools.

Manufacturing 52

Manufacturing Supply Chain Artificial Intelligence Logistics 52

Account Manager Tips

JUNE 23, 2020

Then I was a project manager, and after 10 years of living on planes, and living away from home for long periods. And I got fed up of living away from home full time and when into an internal sales role. WARWICK: We're not talking about site visits all day, every day for months on end. This is interesting. It's priceless.

Key Account Management 182

Key Account Management Account Management Management Suppliers 182