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Book review: The Strategy Book by Max McKeown

Red Star Kim

This one is equally helpful for experienced leaders and students first grasping the principles of strategic thinking. The author clarifies the strategic process while guiding the reader through it to create a new strategic mindset. Unusually, he has accolades for both customer service and human resources.

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Being more strategic – Case studies and insights (Ireland May 2023)

Red Star Kim

I was delighted to return to Dublin to lead an in person training workshop for PM Forum Ireland on “ Being more strategic” with delegates from law, accountancy and consultancy firms. We considered strategic thinking, business strategy and marketing and business development strategy.

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21 Free Courses for Key Account Managers to Boost Your Skills Now

Account Manager Tips

Because the job is so varied and involves many different tasks, you need a lot of skills to do it well: Strategic thinking Influencing Business management Leadership Teamwork Change management Innovation and creativity Solution design and positioning Relationship building Sales Project management Phew! Strategic Account Management.

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Strategic Account Management

ProlifIQ

The focus on customer retention within strategic account management is paramount as it ensures the longevity and profitability of the relationships with these strategic customers. Strategic account management planning involves proactive and strategic thinking. But where do companies often have gaps?

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Understanding Account Management Essentials

Arpedio

Key responsibilities of account managers include: Building and maintaining client relationships: This involves understanding the client’s needs and expectations, and developing a strong rapport with key stakeholders in the organization.

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Comprehensive Career Path Guide for a Key Account Manager

DemandFarm

Their primary goal is to ensure that their clients are profitable and satisfied enough to remain loyal to the company. They must be able to communicate effectively with different stakeholders and adapt to the client’s changing needs and expectations. What does a Key Account Manager do?

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Mar 21 – Customer Success Jobs

SmartKarrot

Coordinate and deliver Executive Business Reviews to all customers on a semi-annual cadence with highly engaged stakeholders. Through strategical thinking and analysis identify profitable strategical solutions for the customers. Use data to share customer insights to other key stakeholders in the business.